Terms & Conditions

By placing an order with us, you agree to these terms and conditions. Please read them carefully.

1. Products

• We sell high-quality t-shirts in various sizes and colours.

• Colours may slightly vary due to screen settings.

• All t-shirts are checked for quality before dispatch.

2. Orders

• When you place an order, you’ll receive a confirmation email.

• We will do our best to fulfil your order promptly, but processing times may vary.

• We reserve the right to cancel an order in case of stock issues or errors on the website.

3. Pricing & Payment

• Prices are displayed on the product pages and include VAT where applicable.

• Payments are processed securely via Direct Transfer / EFT.

• Orders are only confirmed once payment is received.

4. Delivery

• Local deliveries: Swakopmund

• National / shipping: Winhdoek & Walvis Bay

• Please ensure your delivery address is correct. We are not responsible for lost or delayed orders due to incorrect information.

5. Returns & Exchanges

• We accept returns or exchanges within 10 days of delivery for faulty or incorrect items.

• Items must be unworn, unwashed, and in their original condition with the original tag.

• To initiate a return, please contact us at hello@jam-en-kaas.com with your order number.

• Shipping costs for returns may apply, unless the item was faulty.

6. Refunds

• Once we receive your returned item, we will inspect it and process a refund within 10 business days.

• Refunds are made using the original payment method.

7. Intellectual Property

• All designs, logos, and content on this site are the property of Jam en Kaas Studio Investments CC.

• Copying or using our designs without permission is prohibited.

8. Liability

• We are not liable for any indirect or consequential losses arising from your purchase.

• Our liability for defective products is limited to replacement, repair, or refund.

9. Changes to Terms

• We may update these terms from time to time.

• Any changes will be posted on this page.